As an Associate Engineer, Managed Security Services you will be responsible for the delivery of Security Management and Monitoring services to clients world-wide. The Managed Security Services Engineer will be performing activities such as ensuring availability and logging consistency of customer security. Also, at the same time you must work with your colleagues to ensure there is unanimous understanding of the project deliverables and meet required timelines.
Job Description:
Analyse daily vulnerability scan results and identify inconsistencies if any in both scan results and report.
Conduct manual validation of the application and network layer security vulnerabilities (ethical hacking skills)
Analyse logs using analytical platform for troubleshooting and incident management.
Incident management response
Create WAF custom rules.
Create custom scripts.
Perform WAF traffic analysis.
Executive Client Support for an in-house information Security product
Perform analytical and logical troubleshoots of an issue reported.
Create, maintenance and manage client tickets.
Understand customer queries and take appropriate remedial actions. Identify and delegate queries which need to be probed further by the development team.
Summarize and document test results daily. Prepare monthly dashboards.
Communicate and coordinate with customers (Tele/email/chat)
