SLA-based virtual patching
Custom WAF rules deployed within 24–72 hours of vulnerability discovery — no dev cycles, no patch windows, no waiting.
AppTrana Managed Services
Managed security for web, API and AI apps. Bundled.
Indusface experts monitor attacks, remove false positives and virtually patch vulnerabilities on SLA — so your team never operates AppTrana alone.
AI at scale. Experts on exceptions.
AI monitors attacks and tests policy changes 24x7. When exceptions need a human call, your named security expert steps in — to validate, tune, and patch within SLA.
300+ verified reviews
Managed Services benefits
Expert security coverage, bundled — at the cost of a tool.
Block mode from day one
AppTrana puts your applications in full block mode immediately. No learning period, no grace window — attacks are blocked from the first request.
Bundled, with a named CSM
Every AppTrana plan includes a named Customer Success Manager who owns your security posture — not a shared ticket queue.
Protecting thousands of applications.
Blocking billions of attacks.
Platform metrics
<5 Min
From a DNS change to complete protection
100%
Of apps protected in block mode from day one
78,000+
Vulnerabilities virtually patched within SLA
6,500+
Customers protected across 95+ countries
AppTrana Managed Services
Six managed capabilities. Bundled.
Others sell this work as professional services, billed as a share of your annual contract. AppTrana bundles it, with AI doing the heavy lifting and experts handling the exceptions.
SLA-Based Virtual Patching
Vulnerabilities patched at the edge, on SLA.
Total Vulnerabilities
Scanning your applications
0
vulnerabilities discovered
57 vulnerabilities categorized by severity
Critical7
High9
Medium41
0
Patched on SLA
Virtually patched with SwyftComply AI, with zero false positives.
0
Fix in code
Tracked for developers with edge protection active.
Patched on SLA. Zero false positives, while developers fix the code on their own timeline.
Zero False Positives
Block mode from day one.
From Onboarding to Protection
Guided Onboarding
Hi Acme, welcome to AppTrana
1
2
3
Setup configOptional configDNS setup
Domain Name
Plan
AppTrana Pro · WAF
Setup time · 0:07
Block Mode · Active
Live from request #1
No learning mode. No exposure window.
Attacks Blocked
0
Valid Traffic Served
0
Incoming
AppTrana Edge
Your App
Zero false positives. AI tests policy changes and experts review the exceptions, so block mode stays on.
DDoS and Bot Monitoring
Attacks monitored 24x7. Experts step in when it matters.
Behavioral DDoS + Bot Defense
Available
Low-and-slow attackDistributed across millions of IPs
0M IPs
Protected serviceLegitimate traffic forwarded
100%
Learning
traffic 40K-65K req/min
traffic 40K-65K req/min
0MSuspicious requests filtered
0MBot sessions challenged
100%Availability maintained
One Team Across Your Stack
One team for WAF, API, bot, DDoS and AI security.
Managed across AppTrana
Live
WAFProtected
API securityProtected
Bot protectionProtected
DDoS protectionProtected
AI ShieldProtected
SwyftComply AIProtected
Your managed services teamNamed CSM · 24x7 experts146 actions this week
Activity
Animated example: one managed services team, with a named customer success manager, works across WAF, API security, bot protection, DDoS protection, AI Shield and SwyftComply AI, tuning policies, onboarding endpoints and patching vulnerabilities.
Latency Monitoring and Debugging
Security that keeps your pages fast.
Performance review: example app
Resolved
Root causeUncached API responses
Origin response time420 ms to 180 ms
Cache hit ratio62% to 91%
First load time2.8 s to 1.4 s
Quarterly Reviews with a Named CSM
Quarterly reviews your leadership can use.
Quarterly business review
Q3
Protection statusAll apps in block mode
Attacks blocked this quarter2.4M
Vulnerabilities patched on SLA38
Open risks2 tracked with owners
How AppTrana Managed Services Work
From onboarding to ongoing protection. Measured by protection status.
Each stage has one goal: keep every app in block mode, with zero false positives and vulnerabilities patched on SLA.
Named CSM and 24x7 experts, bundled
-
1OnboardDay 0
Live in block mode from day one.
- Pre-validated policies deploy with a DNS change.
- Experts
- Guide onboarding and tailor policies to each app.
Block mode: on -
2ConfigureFirst weeks
Protection configured for how each app works.
- Learns traffic baselines and tests policy changes before they go live.
- Experts
- Set premium rules, DDoS thresholds, bot tolerance and AI policies, such as keeping a restaurant chatbot to menu and order questions.
False positives: 0 -
3ProtectOngoing
Attacks watched 24x7. Patches on SLA.
- Flags DDoS spikes and bot surges against your baselines. SwyftComply AI builds a patch for each confirmed vulnerability.
- Experts
- Step in on DDoS and bot attacks, verify patches and tune policies as threats change.
Monitored 24x7 -
4ReviewEvery quarter
Protection status your leadership can see.
- Compiles attack analytics and protection reports.
- Experts
- Your CSM and security researchers lead the quarterly review.
Protection status: reported
Continuous: each vulnerability scan or AI pentest loops back to Protect, so protection keeps pace with your app.
Protection status. Apps in block mode, false positives and vulnerabilities patched on SLA, tracked 24x7 and reviewed with your CSM each quarter.
The analysts agree. So do AppTrana buyers.
Verified buyers call out what managed services change for their teams: block mode without false positives, a proactive team and virtual patching they do not have to run themselves.
Indusface Managed services took care of monitoring for False positives on every security policy
IT Manager
Finance · 500M–1B USD
We have been using this product since 2020 for 28 sites. We are happy with the proactive approach of the team in alerting and guiding us on different security risks and its mitigations.
Head, ICT & Biz Apps
Energy and Utilities · 3B–100B USD
Managed Support and Virtual patching, CISO dashboard included is good.
IT Security
IT Services · 250M–500M USD
As featured on
Why AppTrana Managed Services
Six gaps in how security gets managed. AppTrana closes all six.
Most vendors sell the tool and bill the expertise separately. Your team either pays extra for tuning, patching and incident support, or does the work itself.
| Managed security gap | Typical approach | AppTrana managed services |
|---|---|---|
| Cost of expertise | Onboarding, tuning and incident support sold as professional services, billed as a share of your annual contract. | Bundled with AppTrana, with no professional services fees. |
| Vulnerability remediation | Vulnerabilities wait in the development backlog, or get generic signatures with no remediation SLA. | SwyftComply AI virtually patches vulnerabilities at the edge on SLA, with a zero false positive guarantee. |
| False positives | Apps run in log mode for weeks while your team tunes rules and chases false positives. | Block mode from day one. AI tests policy changes and experts review the exceptions. |
| Incident response | Your team triages attacks alone and escalates through support tiers. | 24x7 experts step in during attacks and keep your team informed through resolution. |
| Coverage | Separate teams or vendors for WAF, API, bot, DDoS and AI security. | One managed services team across WAF, API security, bot and DDoS protection, and AI Shield. |
| Accountability | A ticket queue, with a different engineer on each request. | A named customer success manager and quarterly reviews your leadership can use. |
FAQ
Questions teams ask about AppTrana managed services.
AppTrana managed services are a 24x7 team of Indusface security experts, backed by AI, who onboard, configure and monitor your AppTrana protection. They cover WAF, API security, bot and DDoS protection, AI Shield and SwyftComply AI virtual patching, with a named customer success manager as your point of contact.
Yes. Managed services are bundled with AppTrana, so onboarding, tuning, virtual patching and incident support come without professional services fees billed as a share of your annual contract. The capabilities included vary by plan. Compare AppTrana plans.
When a vulnerability is confirmed in your app, SwyftComply AI builds a virtual patch that blocks attacks on it at the edge, within a remediation SLA. Patches are tested for false positives before they move to block mode, and your developers fix the code on their own timeline.
A proprietary AI model tests policy changes against your app's traffic during onboarding and after each rule update, and Indusface experts review the exceptions before anything goes live. Your apps go live in block mode from day one and stay there without blocking legitimate users.
AI monitors attacks, analyses alerts and tests policy changes around the clock. Indusface experts step in on the exceptions: configuring premium rules, DDoS thresholds, bot tolerance and AI policies, verifying virtual patches and responding during attacks.
AI-driven monitoring detects and mitigates DDoS and bot attacks in real time. When an attack needs more, Indusface experts add workflow-based policies or behavioural DDoS rules and keep your team informed through resolution.
Your named customer success manager is your single point of contact. They run quarterly business reviews with Indusface security researchers, covering protection status, attack analytics and open risks, and coordinate requests such as latency debugging and custom caching policies.
Resources
Resources for evaluating managed application security.
Blog
Managed WAF: a must-have to stop website attacks
Why self-managed WAFs struggle with changing apps, false positives and staffing, and what expert tuning, monitoring and patching change.
Read the blog →Datasheet
AppTrana WAAP datasheet
Platform capabilities, the zero false positive guarantee and expert-verified edge patching, to share with your security or procurement team.
View datasheet →Calculator
WAAP/WAF ROI calculator
Estimate returns across six parameters, including onboarding costs, managed WAAP benefits, compliance timelines and downtime losses.
Calculate your ROI →Try It Risk-Free
Go from exposed to protected in under 5 minutes.
Block mode from day one. No code changes. No credit card.