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Step by Step Guide: Deploying a Managed WAF for Your WooCommerce Store

Posted DateNovember 19, 2025
Posted Time 16   min Read
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If you run a WooCommerce store, or manage stores for clients, you are operating in one of the most heavily attacked parts of the web.

A few numbers make that obvious:

  • As of 2025, WooCommerce powers roughly 4.5 to 4.7 million stores worldwide, with around 20 percent share of the global ecommerce platform market.
  • StoreLeads estimates over 4.5 million WooCommerce stores out of about 13.5 million ecommerce sites, which is about one third of all online stores.
  • WordPress remains the dominant CMS in hacked site reports, accounting for over 96 percent of infected CMS based sites in Sucuri’s data. Many of those are ecommerce or plugin heavy sites.
  • In 2025, researchers disclosed new malware and formjacking campaigns that specifically target WooCommerce stores to skim credit cards and inject malicious scripts, as well as phishing campaigns that impersonate WooCommerce security alerts to trick admins into installing fake patches.

Attackers go where the money and volume are. WooCommerce gives SMBs a powerful store, but it also gives attackers a large, relatively uniform target.

Most store owners start with:

  • A security plugin inside WordPress
  • Whatever basic firewall the host provides
  • Occasional manual hardening and backups

Those are useful, but they leave three big gaps:

  1. No one is watching attack traffic full time.
  2. No one is dedicated to tuning rules and responding during an incident.
  3. Vulnerabilities especially on third party plug-ins and code remain open

A managed WAF (Web Application Firewall) closes that gap. At the traffic volumes most WooCommerce stores see, and with attackers constantly changing payloads, this work is no longer realistic as a manual job alone. Modern managed WAF platforms combine a security team with AI systems that watch traffic patterns, surface anomalies and learn from false positives over time.

This guide explains how to:

  1. Understand what managed WAF means for a WooCommerce store.
  2. Prepare the right information as a store owner or agency.
  3. Work with your provider through deployment.
  4. Keep things healthy without turning into a security admin.

1. What Managed WAF Means for WooCommerce

When you are running a WooCommerce store, “WAF” (Web Application Firewall) can mean a few different things depending on how it is set up.

Broadly, the below three models are the most used:

  • Security plugin: Installed as a plugin in WordPress. It can block some attacks and add login protections, but you own configuration, updates and false positive.
  • Self-managed WAF: Cloud or host firewall where you get the engine but must design rules, tune them, and deal with every alert yourself.
  • Managed WAF: A service where a security team runs the WAF on your behalf. The services include:
    • Maintaining rule sets tuned for WooCommerce patterns.
    • Monitoring for attacks, anomalies and false positives.
    • Applying virtual patches when plugin or theme vulnerabilities appear.
    • Providing reports and help during incidents.

Division of Responsibilities in a Managed WAF Setup

In a managed WAF setup, you and the security provider work as a team, but you each own different parts of the puzzle.

As the merchant or agency, your role is to bring the business context. You are responsible for helping the security team understand how your store actually works: the key paths from browsing to checkout, any custom checkout logic, and special flows such as memberships or subscriptions.

You also define the basic security boundaries including who should be allowed into the WordPress admin area (and from where), which countries you serve, and which regions you’d rather block or challenge.

Day to day, you are the one most likely to notice when something feels off: a spike in failed checkouts, strange-looking orders, or complaints from customers and support teams. When you spot those signals, your job is to raise the flag so the managed WAF team can dig in.

On the other side, the managed WAF provider’s team takes ownership of the firewall itself. They set up and maintain the WAF policies around your store, then continuously monitor and tune those rules as your traffic and threat landscape change. Behind the scenes, the team is supported by AI models that learn what “normal” looks like for your store and highlight anomalies, suspicious spikes and potential false positives. The result is faster tuning with less guesswork.

When you report an issue, like customers being blocked at checkout or suspicious activity, they are the ones who respond, investigate, and adjust the configuration. They also produce the reports, logs, and evidence you might need to satisfy management, compliance teams, or auditors.

Put simply: the managed WAF team owns how the firewall behaves and you own the store, the customers, and the business decisions that guide it.

2.  WAF Pre-Deployment Checklist for Your WooCommerce Store

Before you get into rule tuning, dashboards, or fancy threat analytics, it helps to give your managed WAF team a clear picture of what they are actually protecting. Think of this as doing a quick “store inventory” for them: you are not changing anything yet, just collecting the basics so they can hit the ground running.

2.1 Map Your e-Commerce Store

Start by mapping out your store’s footprint online.

List every domain and subdomain that touches your WooCommerce setup by going beyond the main storefront. For example, you might have example.com for marketing pages, store.example.com for the shop, and something like pay.example.com for payments or a hosted checkout. The WAF team needs to see the full picture so they don’t accidentally leave an exposed path unprotected.

Next, outline your main user journeys in plain language. How does a typical customer move through your site?

  • Browsing categories into product pages
  • Adding items to the cart and moving through checkout, payment, and the thank-you page
  • Logging into their account area to view order history or manage details

If you have any additional “surfaces” beyond the standard store, note those too. This might include REST API endpoints, a headless front end, or a mobile app that talks to WooCommerce. All of these are entry points that the WAF may need to understand and protect. You can perform an outside in scan using Attack Surface Management(ASM) tools to get the entire inventory. AppTrana includes an ASM tool called Asset Discovery that can help you here.

This simple map becomes the blueprint for what the WAF is actually guarding.

2.2 Collect Technical Details

You don’t need to be a developer to do this part, but you should be able to either gather the details yourself or get them from your hosting provider or agency.

At a minimum, capture:

  • Hosting setup: Who hosts your site, what type of plan you are on, and the origin IP or origin hostname where your WooCommerce install actually lives.
  • DNS: Which provider manages your DNS records(for example, Cloudflare, your registrar, or your host).
  • SSL/TLS: Who issues your SSL certificates today and where they terminate (at the origin, at a CDN, or both).
  • Key plugins and integrations: Especially payment gateways, shipping and logistics tools, ERP/CRM systems, marketing tools, anti-fraud services, and any existing security or caching plugins that might interact with traffic.

If you work with an agency or developer, this is a great moment to ask them for a one-page technical summary. Handing that to the managed WAF team will save a lot of back-and-forth later.

2.3 Decide Basic Security Policies

Finally, make a few simple decisions that will guide the initial WAF configuration.

Start with geography: which countries are your primary customers from, and are there any regions you never sell to and would be comfortable blocking or at least challenging more aggressively? This alone can dramatically cut down on noise and unwanted traffic.

Then clarify who really needs access to the WordPress admin area and from where. For example, is it just staff on office IPs, a distributed team in specific countries, or a mix of both?

It also helps to define when changes are allowed. Let the WAF team know your preferred maintenance windows, as well as peak sales periods or campaigns where you want to avoid any risky adjustments.

You can absolutely refine these policies over time, but giving the managed WAF team a clear starting point lets them propose sensible defaults instead of guessing.

2.4 Let the Platform Crawl Your Store Deeply

Good managed WAF platforms often bundle or integrate with an application scanner. AI-assisted crawlers can map product pages, filters, search parameters, account flows and hidden URLs that a simple spider would miss. This gives the security team a much richer picture of your attack surface and feeds both the WAF rulesand ongoing vulnerability scans.

3. Kickoff With Your Managed WAF Provider

Once you have picked a managed WAF provider, the goal is for deployment to feel like a guided project. The kickoff is where you give them the context they need and make sure, you are aligned on expectations.

3.1 Showcase Your Store Architecture

In your first call or onboarding ticket, walk the WAF team through the picture you have already prepared.

Share the attack surface of your store including the domains, subdomains, and key user journeys along with the basic technical details like hosting, DNS, SSL, and critical plugins.

Then, highlight what really matters for your revenue: for example, whether most customers use guest checkout or log in, how subscription renewals work, or any custom funnels for launches and promotions.

It is also the perfect time to flag known pain points. If you regularly see carding attempts on certain payment pages, scraping and aggressive bots around big sales, or a flood of spam accounts and fake signups, say so upfront. These real-world issues give the provider something concrete to design protections around from day one.

3.2 Ask the Right Questions

A good managed WAF relationship is a two-way street. While you share information about your store, you should also validate that the provider has strong, eCommerce-specific experience.

For a WooCommerce setup, it is perfectly reasonable to ask:

  • Whether they have a dedicated onboarding playbook for e-commerce sites.
  • How they manage DNS cutover and, just as importantly, how they roll back if something breaks.
  • How they track and respond to new vulnerabilities in popular plugins and extensions.

You would also want clarity on what “managed” really means in practice: who actually writes and updates the rules, who tunes them over time, and who is responsible for responding when your store is clearly under attack.

By the end of this conversation, you should feel confident that they have seen stores like yours before and know how to keep them safe without slowing them down.

3.3 Agree on Success Criteria

Before you get too deep into configuration, define what success looks like for the first 30–90 days. This keeps everyone aligned and gives you a way to judge whether the managed WAF is actually delivering value.

For most WooCommerce stores, “good” usually means:

  • Checkout and account pages behave as well as before, or better, with no added friction for legitimate customers.
  • You can see clear evidence of attack traffic in reports, and that traffic is being blocked.
  • Any false positives that affect key flows (checkout, login, account pages) are identified and fixed quickly.
  • You have simple, understandable reports you can share with management, investors, or clients to show that security has improved.

It helps to write down a small set of concrete metrics, such as error rates on critical pages, the number of incidents raised and resolved, or reductions in specific abuse patterns. That way, when you review the setup after a month or two, you are not relying on gut feel and you have a shared scorecard of how well the managed WAF is working for your WooCommerce store.

4. WAF Deployment Journey for Your WooCommerce Store

This is where everything comes together. Deployment is a sequence of clear steps where you and your managed WAF collaborate to understand what “good” looks like at each stage.

Step 1: Onboard Your Domain and Origin

The first step is connecting your store to the WAF in a safe, controlled way.

Your part is to confirm which domains and subdomains actually serve the store and share the origin details (IP or hostname) along with any relevant SSL information. This is the “source of truth” the provider uses to reach your WooCommerce install.

The managed WAF team then adds your domain to their platform, configures the origin and health checks, and sets up or imports SSL certificates. Before any public traffic is moved, they should be able to reach your store privately and confirm that it responds correctly. Only once that private path is solid do you move on.

Step 2: DNS Cutover With a Safety Net

Next comes the moment where live traffic starts flowing through the WAF.

On your side, you will reduce DNS TTL a few hours in advance so that changes propagate quickly when the time comes. At the agreed cutover time, you update the A or CNAME records as instructed by the provider.

On their side, the WAF team watches carefully as traffic starts to shift. They check that key pages, home, category, product pages, cart, checkout, account, load and behave as expected, and they keep a close eye on errors or timeouts. At this stage, the WAF is sitting in the middle, but it may still be in a non-blocking, “monitor-only/log-only” mode while they get comfortable with your traffic patterns.

Step 3: Start in Monitor Mode, Then Move to Blocking

Most managed WAF deployments begin in a passive mode that logs activity without blocking anything.

The provider will typically enable a recommended rule set for WooCommerce traffic in monitor mode. As traffic flows through monitor mode, AI systems can quickly learn which requests are normal for your store and which patterns look unusual. This helps the managed team spot false positives early and group similar anomalies, instead of reviewing every log line by hand. The result is safer, faster movement from monitor to blocking mode.

You use this window to thoroughly test your core flows: guest checkout, logged-in checkout, common coupon scenarios, and, if possible, refund or cancellation flows. Ask your support team to be extra-alert to any customer complaints, especially around login and checkout.

Once the logs look clean and the WAF provider is confident, they will propose moving to active blocking. That should happen in phases:

  • First, blocking on public, lower-risk pages.
  • Then, during a quiet window, enabling blocking on high-value flows like cart, checkout, and account pages.

Everyone monitors closely during and just after that switch. The aim is to gain protection without surprises during a peak period.

Step 4: Secure Logins, Admin, and APIs

With basic traffic protection in place, the focus shifts to locking down access and integrations.

For logins and admin access, you make the policy decisions: whether to restrict admin by IP or country, which staff actually need admin access, and how they sign in (including whether you already have 2FA in place).

The WAF team then turns those decisions into controls. Over time, AI models can learn typical login behaviour for your store, such as normal password reset volumes, device patterns and geographies. When credential-stuffing tools or scripted login attacks show up, they stand out sharply from this baseline and can be challenged or blocked without you building complex rules.

Based on this intel, they apply rate limiting and challenges to login routes such as wp-login.php and “My Account” login and add extra protection around admin paths without breaking everyday tasks like updating products or plugins.

For APIs and webhooks, your role is to provide a clear list of external services that talk to your store: payment gateways, shipping providers, ERP/CRM systems, marketing tools, anti-fraud services, and so on. Instead of only matching static signatures, AI models track normal request shapes, frequencies and sequences. When a compromised integration or malicious client starts abusing an endpoint, it shows up as an anomaly for the managed team to investigate.

The provider applies special handling for that machine-to-machine traffic, avoiding browser-style challenges or checks that would break it. Together, you test important integrations to make sure orders, payments, and updates still flow smoothly. At this point, both human users and system-to-system connections are covered.

Step 5: Handle Plugin and Theme Vulnerabilities

WooCommerce sites often run on a large stack of plugins and themes, which are great for features, but also a common source of serious vulnerabilities.

When a new vulnerability is announced in a plugin or theme you use:

  • Your job is to check whether you are running the affected component and at what version, then alert both your WAF provider and your developer or agency.
  • The WAF team’s job is to confirm whether they already have a virtual patch in place that blocks known exploit patterns. If they don’t, they create and deploy rules to mitigate the issue while you plan and test updates.

Day to day, a good operating pattern looks like this:

  • Turn on automatic security updates where it is safe to do so.
  • Schedule larger plugin or theme upgrades during quieter windows.
  • Let the WAF team know when you add new high-impact plugins, especially around checkout, memberships, or account management.

Doing this consistently shrinks the window in which a known flaw can be abused on your store.

Step 6: Bot, Fraud, and DDoS Protection for Campaigns

WooCommerce stores tend to see the worst abuse especially during launches, campaigns, and seasonal sales.

Your role is to describe the symptoms you see. For example:

  • Lots of low value, failed transactions from certain card ranges
  • Stock being held in carts with no completed checkouts
  • Product search traffic spiking from unusual locations
  • Login attempts shooting up during a promotion

You don’t need to know how to stop these patterns; you just need to report them clearly.

Behind the scenes, many managed WAFs use AI models that look at more than just IP and rate limits. They combine device fingerprints, velocity patterns, click paths and historical behaviour to score how risky a session looks. That lets the platform challenge or slow down high-risk sessions while letting normal shoppers move freely, without you constantly updating static allow and block lists.

For major events, they can also help you prepare in advance by setting temporary limits for promotions and putting a monitoring plan in place for big sale days.

The result is that real customers can still browse and buy freely, while carders, scrapers, and basic DDoS attempts have a much harder time disrupting your WooCommerce store.

5. Monitoring, Reporting and Ongoing Reviews

A managed WAF should not turn you into a full-time security analyst. You should not need to live in the dashboard, but you do want enough visibility to know it is doing its job and to show others that security is under control.

5.1 What You Should Look At

Ask your provider to give you a simple, high-level snapshot that shows:

  • How much traffic your store is receiving, and how much of it is being blocked
  • Which URLs are attracting the most attacks (for example, login, checkout, or specific APIs)
  • Where the attacks originating from
  • Any clear spikes or anomalies that stand out over the month

For most WooCommerce stores, a short monthly check-in with this view is enough. This will help you confirm that the WAF is active, catching real attacks, and not unexpectedly blocking customers.

5.2 What the Managed WAF Provider Should Deliver

A managed service should regularly translate attack and access logs into plain language that you and your stakeholders can understand.

That usually means:

  • Regular summaries that explain what kinds of attacks were blocked, how many there were, and whether any turned into real incidents
  • Clear notes on any issues that did affect the store and how they were resolved
  • Downloadable or exportable reports you can attach to documents for management, investors, banks, or payment providers

You should be able to drop them straight into a board pack, security questionnaire, or investor update as evidence that you are actively managing web security around your WooCommerce store.

5.3 Review Calls

For larger or growing stores and agencies running woocommerce stores for tens and hundreds of customers, it is worth scheduling a short review call every quarter with your managed WAF provider.

In that session, you can:

  • Look back at recent attacks, trends, and any incidents
  • Talk through upcoming campaigns, launches, or new features that might change your risk profile
  • Adjust security policies based on new partners, regions, or product lines

These regular touchpoints keep the service aligned with where your business is going now, not just the configuration you agreed on at the beginning.

6. Cost and ROI for WooCommerce Merchants

Security spend can feel abstract until something breaks. With a managed WAF, it helps to look at both the specific risks WooCommerce stores face and how the numbers stack up against everyday business realities.

6.1 Why WooCommerce Stores in Particular Benefit

WooCommerce sites sit in a sweet spot for attackers: valuable enough to be worth targeting, common enough that exploits can be reused across many stores and often run by lean teams without full-time security staff.

From your store’s point of view, a managed WAF does a few very practical things including:

  1. Reducing the chance of going offline during your biggest sales days, when any downtime hurts the most.
  2. Shrinking the window of exposure when new plugin or theme vulnerabilities are announced, because virtual patches can go in quickly while you plan updates.
  3. Making conversations with payment providers and banks easier, because you have clear evidence that there is a dedicated security control sitting in front of your checkout.
  4. Offloading complex security work onto specialists, instead of your team scrambling to decode logs or chase down exploit chatter.

WooCommerce stores have been actively targeted with tactics like formjacking and malicious plugins designed to skim card data. A managed WAF adds a strong, professionally run layer between those campaigns and your customers’ information.

6.2 A Simple Way to Frame ROI

One straightforward way to think about ROI is to compare the annual cost of a managed WAF to things you already understand in your business.

Set it against the revenue from just one or two big sale days, when a few hours of downtime or checkout issues could easily cost more than a year of WAF fees. Compare it to the cost of cleaning up one serious carding incident or SEO spam compromise, including emergency developer time, forensic work, refunds, and the impact on your brand. Factor in the time your team would otherwise spend firefighting incidents or trying to “DIY” security, and the cost of even one part-time security specialist if you tried to hire that expertise in-house.

For many SMB WooCommerce stores, the yearly WAF bill ends up being a fraction of the cost of a single minor incident, not the much larger potential downside of a major breach or campaign gone wrong. Framed in that way, it becomes less of a luxury and more of a way to cap your exposure.

6.3 How to Know It Is Working

After three to six months, you should be able to tell whether the managed WAF is actually earning its keep.

Ask yourself a few simple questions:

  • Are there noticeablyfewer last-minute security panics or unexplained outages?
  • Do the provider’s reports show areal volume of blocked attacks and evidence that rules are being tuned over time, rather than just set once and forgotten?
  • During busy periods and promotions, do thingsfeel more controlled, even if traffic and marketing activity have grown?

If the answer to those questions is “yes,” then your managed WAF is doing its job: quietly reducing risk in the background, so your team can focus on running and growing the store rather than constantly worrying about what’s hitting it.

7. Why AppTrana Is a Strong Fit for WooCommerce Stores

If you have made it this far, you already know what a managed WAF should do for your WooCommerce store. AppTrana is built to do exactly that and to go a few steps further for busy merchants and agencies.

Here is how it lines up with the needs we have covered in this guide.

Fully Managed, Not “DIY With Support”

With AppTrana, you are not just buying a WAF engine; you are getting a security team that runs it for you:

  • They handle onboarding, DNS cutover, and origin configuration.
  • They tune rules for WooCommerce patterns (cart, checkout, My Account, wp-admin) and your specific flows.
  • They monitor traffic, triage alerts, and respond when something looks off.
  • They create and apply virtual patches for new plugin/theme vulnerabilities, instead of leaving you to figure out custom rules.

That lines up directly with the division of responsibilities described earlier: you bring store context and business priorities; AppTrana owns the firewall logic, tuning, and day-to-day defence.

More Than a WAF: ASM and DAST Bundled In

Most WooCommerce stacks need a “shield” and visibility into what is exposed and vulnerable. AppTrana bundles that into the same platform:

  • Attack Surface Management (ASM): AppTrana’s Asset Discovery helps you map domains, subdomains, and exposed services tied to your WooCommerce store. That supports the “store inventory” step in this guide and reduces the risk of forgetting a legacy domain or API that attackers can still reach.
  • DAST Scanner: A built-in Dynamic Application Security Testing (DAST) scanner continuously probes your site for exploitable issues. Findings can be turned into WAF rules and virtual patches quickly, shrinking the window between “vulnerability disclosed” and “risk mitigated.”
  • Integrated CDN: A built-in CDN accelerates your WooCommerce store by caching static and semi-static content closer to customers, reducing load on your origin and improving page load times globally. Because it is integrated with the WAF, security policies and virtual patches are enforced at the edge, not just at your origin, which is especially valuable during campaigns and traffic spikes.

Instead of juggling separate vendors and tools for scanning, discovery, performance and protection, you get one managed service that sees the whole picture and can act on it.

Pricing That Matches WooCommerce Economics

WooCommerce merchants and agencies tend to run on tight, predictable margins. AppTrana’s value proposition is built around that reality:

  • Predictable managed pricing rather than surprise bills tied to every spike in attack traffic.
  • Bundled capabilities (WAF + managed service + ASM + DAST + CDN) remove the need to stitch together multiple point solutions and pay for each separately.
  • Operational savings because your team is not spending nights and weekends chasing carding, bots, or plugin exploits.

When you compare the annual AppTrana cost to a single bad incident (carding run, checkout outage on a big campaign, major malware cleanup), the math typically favours having a managed shield in front of WooCommerce rather than “saving” on security and paying for emergencies later.

Built for Growing Stores and Agencies

If you manage multiple WooCommerce stores, as an agency, MSP, or internal team, AppTrana’s model scales with you:

  • Repeatable onboarding playbooks across clients.
  • Consistent policies for admin access, logins, and high-risk flows.
  • Centralized reporting you can drop into client updates or management decks to prove the value of security spend.

Each site still gets its own tuning and protections, but you don’t have to reinvent the wheel for every new WooCommerce install.

Stay tuned for more relevant and interesting security articles. Follow Indusface on FacebookTwitter, and LinkedIn.

AppTrana WAAP

Phani Deepak Akella
Phani Deepak Akella

Phani heads the marketing function at Indusface. He handles product marketing and demand generation. He has worked in the product marketing function for close to a decade and specializes in product launches, sales enablement and partner marketing. In the application security space, Phani has written about web application firewalls, API security solutions, pricing models in application security software and many more topics.

Frequently Asked Questions (FAQs)

I already use a security plugin. Why do I still need a managed WAF?

Security plugins run inside the same environment attackers are targeting and rely on you to tune and respond to alerts. A managed WAF sits in front of your store, sees all web traffic and comes with advanced AI capabilities and a team that maintains and adjusts rules for you. Plugins still help, but they become a second layer rather than your only protection.

Our store is small. Will attackers really target us? +

Yes. Most current campaigns are automated. Attackers scan for known plugin and theme vulnerabilities, weak admin panels and exposed forms. They do not care if your store makes ten orders a day or ten thousand. If your checkout handles card details or other sensitive data, you are interesting enough.

Will a WAF slow down my WooCommerce store? +

A well configured WAF often improves performance because it is combined with smart caching and sometimes a CDN. During deployment, ask your provider to measure latency and page load times before and after. If anything feels slower, they can adjust caching and connection settings.

Can a managed WAF protect us while we delay plugin updates? +

It can reduce the risk but does not replace updates. Many managed WAFs apply virtual patches for popular plugin vulnerabilities, blocking known exploit patterns at the edge. This buys you time to plan and test updates safely, but you should still keep plugins and themes reasonably up to date.

Does a managed WAF help with PCI or bank requirements? +

Yes. Payment providers and banks increasingly ask how you protect web traffic and card data. A managed WAF gives you concrete answers, attack statistics and configuration details that support PCI and other security questionnaires.

What happens if the WAF blocks real customers by mistake? +

False positives can happen with any security control. The difference with a managed WAF is that there is a team responsible for fixing them. Your job is to report the problem with as much detail as possible. Their job is to adjust rules so that genuine customers are no longer blocked, without opening big holes.

How much extra work will this create for my team? +

Most of the heavy technical work is handled by the WAF provider. Your work is mostly at the edges: describing your store, deciding basic policies, reporting issues and joining occasional review calls. For many merchants, this is far less work than trying to manage plugins and firewall rules alone.

How do I choose the right managed WAF for WooCommerce? +

Look for providers that:
• Show experience with e-commerce and card data risks.
• Offer a clear managed service, not just rule packs.
• Can walk you through an e-commerce specific onboarding process.
• Provide reports and examples of how they handled real incidents.
Use the steps in this guide as a checklist during your first call and see how comfortable and specific their answers are.

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