Indusface Privacy Policy

Indusface Pvt ltd. and its wholly owned affiliates (together “Indusface”) respect your privacy and are committed to complying with privacy laws and legislation in the countries in which it operates.

This privacy statement explains what personal data (otherwise known as personal information) Indusface collects or otherwise processes about you through our direct interactions with you whether you are a representative of a customer or a prospective customer, a partner or third-party service provider, a visitor to our websites, or as a job applicant.

This privacy policy will address the following:

What information is collected and processed?
Why the information is collected and processed?
How the information is collected and processed?

A. What information is collected and processed?

What personal information do we collect from the people that visit our blog, website or app?

We may collect and process any of the following information about you and we refer to this as “Personal Information” throughout this policy. The data we collect depend on the interaction you have with Indusface:

Information you give us.

You may give us information about yourself by using the online forms provided on the Website or by contacting us by phone, e-mail or other means. This includes, for example, filling in our 'Contact Us' form on our Website or when you provide your information to us in order to receive our services.

The information you give us may include: email address, name, mailing address, telephone number, company name, company address, credit card information, job title, account information, and any updates to information provided to us.

Please note that we need certain types of information so that we can provide services to you. If you do not provide us with such information, or if you ask us to delete it, you may no longer be able to access our services. That is to say, the nature of the information is such that it becomes necessary for the fulfilment of the said purpose and hence if not provided or deleted, as the case may be, you may no longer be able to access our services. It is important to note that this is not a conditional consent for data processing but data processing that is necessary for fulfilment of the objective.

Information we may collect about you.

Each time you visit the Website we may automatically collect any of the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, domain name and country which requests information, the files requested, browser type and version, browser plug-in types and versions, operating system and platform; and
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Information we may receive from other sources.

We will receive information about you if:

you obtain our services through one of our resellers or partners. The types of information that we may receive are the same as the information that you may give to us detailed in section 1.1 above.
you use any of the other websites we operate or the other services we provide. In this case, we will have informed you seeking your consent, when we collected that data that it may be shared internally and combined with data collected on the Website. We work closely with third parties (including, for example, advertising networks, analytics and search information providers) and may receive information about you from them.

Data collected through direct interactions with Indusface.

Indusface may collect personal data from you if you inquire about or obtain a service or product from us (or represent a company that inquires about or obtains a service or product from us), visit our website, use one of our mobile applications, apply for a job with us, or otherwise directly engage with Indusface (“Direct Interaction Personal Data”). This data is collected in order for us to operate efficiently and effectively, allow interaction to provide information regarding Indusface products and services, us products and services provided by you or a company that you represent, manage the business relationship with you or the party that you represent, protect the company’s networks, systems, data, and visitors, and to personalize our interactions to provide the best experiences with our sites and services.

Over this information, we are the “controller” or “business” (i.e. we process this data for our own purposes).

You provide some of this information directly, for example when using Indusface’s sites and portals, registering for an Indusface event, webcast or training, visiting an Indusface booth, accessing resources (such as publications and white papers) available online, applying for a job, or speaking to one of our representatives. We collect other data through your interactions with our websites and services using technologies like cookies and methods for obtaining usage and device data. For more information about the technologies, such as cookies, used and your choices regarding them, see the “Cookies, Web Beacon and other Technologies” section of this statement. We also collect CCTV images and other information when you enter our facilities.

When asked to provide personal data, you may decline; but, depending on what that personal data is, your user experience, ability to obtain a product or service, offer or provide a product or service to us, submit a job application, or enter into any other engagement with Indusface, may be impacted.

The data collected depends upon the nature of your interaction with Indusface and the products, services and features you use (or that the company you represent uses), as well as any decisions you make about providing data, including decisions through privacy settings that you may set on your browser or device. Categories of data collected may include the following and apply with respect to both customer representatives and non- customers:

Contact Information : This data includes first and last name, email address, postal address, telephone number, company name, job title, and similar contact data. Email address, postal address are needed to contact the service bearer for communication purposes in relation to the services or any other message related which the customer has consented for. Company name and job title are necessary to determine the nature of service.
Login Information and Credentials : If you use any of our online portals or communities, you may be asked to create an account and provide a login name, password, and similar security information (e.g. a cellphone number to which we can send a code) for authentication and account access and furthermore to ensure appropriate safeguards for protection of the data.
Employment, Job History and Applicant Data : If you interact with Indusface or an online service provider used by Indusface to process employment applications we collect information relating to your job history, educational history, resume and related information used to evaluate candidates for employment with Indusface.
Device and Usage Data : Indusface collects information about the device you use to access our sites, communities and portals and the interactions of you and your device with our web properties and applications. That personal data can include the Internet Protocol address (IP Address) associated with your computer or device, the domain name of your Internet Service Provider, your device type and identifiers, browser type, operating system, the content or pages you view on the Indusface sites, time spent on Indusface sites and similar usage and device information all of which leads to identification and thus comes under the ambit of “personal data” under the data protection law and thus demands protection. For more information about the technologies, such as cookies, used and your choices regarding them, see the “Cookies, Web Beacon and other Technologies” section of this statement.
In some cases, you may provide such personal data via third party service providers (such as job application sites, or professional event coordinators, advertising networks, analytics and search information providers)) performing lawful processing who then forward the data to Indusface, typically pursuant to a contract with us. Such service providers perform business operations on Indusface’s behalf, such as sales, direct marketing, IT or HR tasks.

Data collected or processed on behalf of an Indusface customer.

Separate from information collected from your direct interactions with Indusface, by using one of Indusface’s customer’s websites or applications, personal data about you may be included in the content that is sent across Indusface’s infrastructure or that is stored on Indusface’s servers as part of your session(this does not include the data that you have deleted) with the customer’s website or application (“End User Personal Data”). End User Personal Data may include: Login credentials, subscriber name and contact information, financial, payment, or other transaction information, or any other information relating to you as requested or provided through the use of the web services. Indusface may also collect information from data analytics, including page activity data and URLs of sites visited, country or region/city of origin based upon the IP address, and telemetry data (e.g. mouse clicks, movement rates, and user agent and related browser data).

We do not collect this information for our own purposes; but rather as a “processor” or “service provider” (i.e. on behalf of our customer).

In addition, Indusface operates largely as a mere conduit for End User Personal Data collected, processed and transmitted by its customers via the Indusface services. The customer determines what End User Personal Data is collected or otherwise used and how it will be processed by Indusface. The customer acting in the capacity of a data controller, therefore, is responsible for compliance with applicable laws for such processing (e.g. appropriate end user notices or consents, and having chosen services appropriate for the type of End User Personal Data transiting Indusface’s servers). As an essential part of making sure end users can securely access the webpages and content they request, Indusface has to handle certain data, including IP addresses, but Indusface does not identify the end user using an IP address when doing so as they are completely anonymized and are not linked with other data sets.. End User Personal Data is not retained or used by Indusface except as transient data necessary to effect data transfers across our network.

Network traffic data captured in Indusface logs.

Indusface also collects network traffic data, including IP addresses and other technical data which Indusface servers log relating to the delivery of information over the Indusface platform, as well as (when our customer has purchased the relevant services) data associated with user activity and interaction with web and internet protocol sessions transiting Indusface’s servers as part of your session with the customer’s web property (“Logged Data”). We do not consider this information to be Personal Data, as we do not maintain the information in an identified or identifiable way. In addition, we do not, and are not required to, collect additional information in order to positively identify any individual. Therefore, absent detailed and verifiable proof that a given IP address from any person requesting access to Logged Data that may relate to them was actually assigned to the requestor during the time period of the request, we likely will not be able to provide any data in response to the request. If such verifiable and detailed information is available, Indusface will work with the requestor to determine if the request can reasonably be met

Logged Data, in the aggregate, may also be processed for purposes of billing our customers, service issue resolution and service improvement (e.g. routing optimization), service troubleshooting, and aggregate reporting (i.e. reports that do not identify you or the customer) and in relation to other services which the customer are beneficiaries of.

B. Why the information is collected and processed ?

Indusface uses the personal data that it collects for three basic purposes:

Operation of our business, including providing, maintaining, developing and improving our products and services and providing recruitment services
Managing and supporting our relationship with our customers and
Communications, including promotional communications

These purposes are discussed in greater detail below.

Operation of our business

Direct Interaction Personal Data, End User Personal Data, and Logged Data is all used to perform essential business operations and provide our products and services. The specific purposes the data is used for varies by type of data, but may include operating and maintaining our platform, improving performance, development of new features and capabilities, research, and customer support. These purpose are pre-established to the customer to seek their consent. It is important to note that whenever Indusface decides on a new purpose, the customer will be notified before date processing in relation to said purpose begins. The following are examples of how Indusface uses data for operational purposes:

Fulfillment of Transactions / Contractual Obligations : We may use Direct Interaction Personal Data (along with Logged Data) to respond to requests from current and prospective customers, visitors to our sites, applicants, and other interested parties as needed and appropriate to complete business transactions, comply with contractual requirements, defend ourselves in or seek legal action, or collect debts.
Personalization of Your Experience on our Sites : We use Direct Interaction Personal Data to provide you with a personalized experience on our websites, communities, and portals, such as providing you with content in which you may be interested and making navigation on our sites easier. The data also is used to generate statistics about the usage and effectiveness of our sites and our service offerings, personalize your experience and tailor our interactions with you.
Providing Support : We use Direct Interaction Personal Data (along with Logged Data) to provide you with technical support as requested. We also use data collected to troubleshoot and identify errors in our sites, communities, and portals, as well as with our platform and services. We also provide “Live Chat” sessions to assist with our sites and contents. Please be aware that it is our general practice to monitor and, in some cases, record the live chats for staff training and quality assurance purposes and in certain cases to retain evidence of a particular transaction or interaction.
Product Development and Improvement : We use Direct Interaction Personal Data and Logged Data in the development of new products and services and to improve and implement new features and capabilities in existing products. For example, Logged Data and other traffic data is used to derive and compile information relating to the type, nature, content, identity, behavior, signature, source, frequency, reputation and other characteristics of malicious Internet traffic and activity.
Security : We use Logged Data to detect and prevent potential fraud and security risks to our platform and to our visitors and customers. For example, we might blacklist a particular IP address or set of IP addresses used to launch cyber attacks.
Recruitment : In connection with a job application or inquiry, whether advertised on an Indusface’s site or on a third party platform, you provide us (either directly or through a service provider like a recruiting agency) with Direct Interaction Personal Data about yourself, such as a resume and contact information. We may use this data within Indusface in order to address your inquiry or consider you for employment purposes.

Managing and supporting our customer relationships.

We use Direct Interaction Personal Data collected about individuals representing our customers to manage and support our customer relationships. This includes providing support for our services, providing access to customer service portals and communities, providing service training, communicating with customers, selling new services and features, troubleshooting issues and other customer relationship related matters.

Managing and supporting our vendor relationships

We use Direct Interaction Personal Data about individuals representing our third-party service providers to manage and support our vendor relationships. This includes, among others, communication with vendors and third-party service providers, purchasing and negotiating new offerings, requesting support and maintenance services, completing necessary transactions. We also may share such data with our advisors, auditors, and other third parties in exercising our rights and meeting our obligations in the relationships.

Communications, including promotional communications

We use Direct Interaction Personal Data we collect to communicate with you, whether you are a visitor, prospective customer, existing customer, job applicant, or other interested party.

We use the personal data collected from your interaction with the sites to deliver marketing communications, special offers, or advertisements that may be of interest to you either directly or via third party service providers.

As part of any communications we offer you the opportunity to choose to unsubscribe. You may at any time choose not to receive marketing communication from us by following the unsubscribe instructions included in each email you may receive, by indicating so when we call you, or by contacting us as outlined in the “How to Contact Us” section of this statement.

Some of our offerings may be co-branded, as they are sponsored by both Indusface and third parties. We share data with these third parties for promotional purposes. By unsubscribing from Indusface the customer chooses not to receive marketing communications from only Indusface and not these third parties.We encourage you to familiarize yourself with such third party’s privacy policies to gain an understanding of the manner in which they will handle personal data about you.

Customer Surveys and Service Improvements

As part of our customer relationship with you, we contact you (except in case you chose not to be contacted by us) via Direct Interaction Personal Data you provided to ask whether you would like to participate in our satisfaction surveys or in market research surveys. We use these surveys to improve our service offering and business operations to better serve you.

C. How is the data collected and processed?

How Does Indusface Share the Personal Data?

Indusface shares Direct Interaction Personal Data, Logged Data, and End User Personal Data among our wholly owned and controlled affiliates and subsidiaries globally. We also share this data with vendors or agents working on our behalf for the purposes described in this statement. These companies or organizations must abide by our data privacy, confidentiality and security requirements and are prohibited from using the data for any other purposes.

Indusface may share personal data about you with your consent or as may be necessary to complete any transaction, fulfill a request or provide you with a requested product or service either directly or through your interaction with one of our customers.

Indusface will share, transfer, access, disclose and preserve personal data to the extent required, or:

Co-Branded Promotions

We share some Direct Interaction Personal Information with our business partners in order to be able to offer you co-branded products and services that may be of interest to you.

Cloud Security Services

We share some Direct Interaction Personal Information with our business partners in order to be able to offer you co-branded products and services that may be of interest to you.

Protection of the Rights and Property of Indusface and Others.

We use and share the personal data you provide to protect the rights or property of Indusface, our business partners, third party service providers, customers, or others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Compliance with Applicable Law.

We use and share personal data as required to comply with applicable law or regulation, respond to proper law enforcement requests or other valid legal process, or to comply with applicable government reporting obligations.

Corporate Transactions

Circumstances may arise where, whether for strategic or other business reasons, Indusface decides to sell, buy, merge or otherwise reorganize businesses in one or more countries. In such cases, we may share the personal data collected within Indusface, with Indusface third party service providers, or other third parties as reasonable to proceed with the negotiation or completion of a merger, acquisition, sale, or other corporate transaction.

In all cases, Indusface will seek reasonably appropriate protections for your personal data when sharing it with third parties and we share it only if the recipient agrees to comply with this privacy statement or has in place substantially similar privacy policies regarding the treatment of personal data and only after execution of a data protection agreement or a non-disclosure agreement.

Where Does Indusface Process the Personal Data?

Indusface is a global organization with business processes, management structures and technical systems that cross borders. As such, we share the personal data within our business partners, third party service providers and other third parties consistent with this policy and as permitted by applicable law, and therefore may transfer your personal data to countries in the world where we do business. The said transfer will meet the requirements as prescribed under the data protection law of the relevant jurisdiction.

Information for EU Data Subjects

Safeguards for Transfer of EU Personal Data.

For any transfer of personal data outside the European Economic Area to a country which is deemed by the EU to not have an “adequate” level of data protection, Indusface has put in place with its affiliates, with its third party service providers and with its customers, the necessary safeguards and mechanisms to ensure that such transfers comply with applicable data protection laws. In addition, Indusface may institute in the future in its discretion other lawfully approved mechanisms such as Binding Corporate Rules and Codes of Conduct. For transfers to third party service providers, Indusface shall ensure that such entity maintains appropriate safeguards and shall have in place required data protection terms to ensure protection of personal data to the same degree as required of Indusface.

Indusface’s Legal Basis for Processing of Personal Data

As discussed above, Indusface processes personal data for a number of reasons. In all cases, Indusface ensures that such processing is legal, fair, and reasonable. The various processing activities are justified by varying legal bases under the GDPR and similar laws like UK DPA 2018.

Data Processed for Promotional Communications. In those cases where data is collected in order to provide promotional materials or communications, Indusface’s processing is based upon the consent of the individual, or the legitimate interest of Indusface to promote its products and services in the business to business context, as appropriate.

Data Processed to provide a service, feature or functionality of a website or portal. In those cases where you are accessing or using a feature or service provided by Indusface, the basis for processing to provide a service requested by you or, when indicated on the website or portal, your consent.

Data Processed to Support Indusface Necessary Business Operations. Where Indusface processes personal data in order to support necessary business operations such as site operations and security, recruitment, site and service analytics, relationship management, and global operations, Indusface processes such data pursuant to its legitimate interest in maintaining viable and efficient business operations and support of necessary business functions (e.g. HR, Finance, etc.). For recruitment, we also rely on the basis of taking steps necessary, at your request, to enter into an employment contract. In addition, if your application is unsuccessful, and if you provide affirmative consent, we will keep your application on file in case other positions open up for which you may be suitable. For data collected to set up and administer your customer relationship with us, we rely on the basis of taking steps necessary, at your request, to enter into a contract and to perform on that contract.

How long is the data retained ?

We retain Personal Information for as long as you use the services we provide and then as required to comply with applicable laws.

Requests regarding data retention may be made as outlined in the “Your Rights as a EU Data Subject” section

Your Rights as an EU Data Subject.

Depending on your jurisdiction or on where you live, you may have the right to request access to and rectification or erasure of personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability. You also have the right to withdraw any consent that you may have given for the processing of personal data.

Please contact support@indusface.com for any request you have.

Please note that before Indusface is able to provide you with any access to information, correct any inaccuracies or delete your personal data, we will ask you to verify your identity and may seek other details from you to help us to respond to your request.

How do we protect visitor information?

Indusface is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures — to safeguard Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Information is accessed only by authorized staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. We may also transmit sensitive information and transactional data using secure socket layer (SSL) encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorized access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website or our products and services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Cookies, Web Beacons and Other Technologies

As discussed above, we collect information from your visits to our sites, communities and portals, and your interactions with our customers service offerings, in order to help us gather statistics about usage and effectiveness, personalize your experience, tailor our interactions with you, and provide, develop and improve our services. We do so through the processing of transaction logs, as well as the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and cookies. A cookie is a piece of data that a web site can send to your browser, which may then be stored on the computer you are using as a tag that identifies that computer. While cookies are often only used to measure web site usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor's experience to a web site by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.

Cookies are typically categorized as "session" cookies or "persistent" cookies. Session cookies help you navigate through web sites efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies, on the other hand, store user preferences for current and successive visits. They are written on your device's hard disk, and are still valid when you restart your browser. We use session cookies, for example, for media performance analytics. We use persistent cookies, for example, to record your choice of language and country location.

While Indusface’s sites at this time do not recognize automated browser signals regarding tracking mechanisms, such as "do not track" instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies though your web browser. Look under the heading "tools" (or similar heading) in your particular browser for information about controlling cookies. You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also generally set your browser to turn off cookies. If you block, turn off or otherwise reject our cookies, some web pages may not display properly or you will not be able to proceed to checkout for instance. Some sites, service offerings and services may also use web beacon or other technologies to provide better customer service. These technologies may be in use on a number of pages across the sites. When you as a visitor accesses these Sites, a non-identifiable notice of that visit is generated which may be processed by us or by our third party service providers. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these sites or use of these services, you can set your browser to turn off cookies. If you turn off cookies, web beacon and other technologies will still detect visits to these sites; however, they will not be associated with information otherwise stored in cookies thereby will not lead to identification.

Many Indusface services that you interact with via our customer services also use session and persistent cookies in order to provide the service functionality. Examples of the purposes for use of various cookies include, determining whether a given interaction is with a human or a “bot”, identifying attempts to bypass security settings, identifying devices that already have been authenticated, web performance analytics media analytics and similar service necessary functions. Such cookies are designed based on the privacy by default principle, do not identify individuals nor track them.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our websites or benefit fully from the capabilities of services used by our customers.

We may also include web beacons in marketing email messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on.

Some of our business partners set web beacons and cookies on Indusface’s website, communities and mobile applications:

Google Analytics

We use Google Analytics for our sites, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA “Google”). The use includes the “Universal Analytics” operating mode. This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user's activities across devices. Google Analytics uses cookies. The information generated by the cookie about your use of the Site is usually transferred to a Google server in the USA and stored there. In case you are a EU citizen, and in case IP anonymization is activated on the Site, Google will shorten your IP address before it is transferred to Google servers in the USA. Only in exceptional cases will your complete IP address be transferred to the USA and shortened there. The IP address transferred by your browser will not be merged with other data Google holds. On our behalf Google will use your data for analytics relating to your use of the site, to compile reports on the site activity and to provide us with other services related to website and Internet use.

For more information on Google’s terms of use please visit https://www.google.com/analytics/terms/us.html and its Google Analytics privacy statement is available at https://policies.google.com/privacy/partners

You may also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Google Analytics Opt Out Browser Add on, available here https://tools.google.com/dlpage/gaoptout?hl=en Opt-out cookies prevent the future collection of your data when you visit the site. To prevent Google Universal Analytics from collecting data across several devices, you must opt-out on all systems used.

Third Party Social Media Widgets.

In addition, third-party social media widgets (e.g. Facebook’s “Share” or “Like” button), the playing of videos embedded on our sites and operated by third party video-sharing providers (e.g. Youtube) and surveys linked to from our sites and operated by third party providers (e.g. Survey Monkey), may log certain information such as your IP address, browser type and language, access time, and referring web site addresses, and, if you are logged in to those social media sites, they may also link such collected information with profile information they may possess about you. We do not control these third party tracking technologies. Please make yourself familiar with these third party web beacons and cookies usage and read their privacy statements to understand their data collection practices and the choices offered to you (e.g. for Youtube, https://policies.google.com/privacy?hl=en)

Depending upon your privacy settings with the social media service providers, we may be able to collect information from your profile set up for their social medial services when you interact with the widgets.

We may include applications (or “widgets”) from third party social media offerings that allow you to follow or interact with us on social media platforms. These widgets, such as a Facebook “Share” or “Like” button, are visible to you on the web page you visit. When you use these widgets or when you are logged in to those platforms, the respective social media providers may be able to collect information about your use of the Sites. Please visit the applicable social media network’s privacy policy to better understand their data collection practices and choices they make available to you. The privacy policy of the social media network controls the collection, use and disclosure of all personal information transmitted to that network.

Online Advertising.

Indusface does not deliver third party online advertisements on our sites but we advertise our services on third party’s websites.

Please familiarize yourself with those website operators' or network advertisers' privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage. Some advertising networks we may use may be members of the Network Advertising Initiative (NAI) or the European Interactive Digital Advertising Alliance (EDAA). Individuals may opt-out of targeted advertising delivered by NAI or EDAA member ad networks by visiting http://www.networkadvertising.org and http://www.youronlinechoices.eu/

We have also engaged with certain third parties to manage some of our advertising on other sites. These third parties may use cookies and web beacons to collect information (such as your IP address) about your activities on Indusface’s and others' websites to provide you targeted Indusface advertisements based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may contact as outlined in the “How to Contact Us” section of this statement.

Please note that this does not opt you out of being served non-targeted advertising. You will continue to receive generic, non-targeted ads.

Children and minors

We do not knowingly collect personal information directly from individuals under 17 years of age. Our services are not intended for individuals under 17 years of age. No one under 17 years of age should submit or post personal information through our services. We may collect personal information regarding individuals under 17 years of age from their parents or legal guardians, but only as necessary to provide our products and services.

Links to Third Party Web Sites and Third Party Applications

To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media service providers) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content, or join communities from our sites. We may also provide you with general links to third party websites.

Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with these third party sites' privacy policies before using the links or applications. Indusface is not responsible for the privacy practices or the content of those other third party web sites.

Online Advertising.

Indusface does not deliver third party online advertisements on our sites but we advertise our services on third party’s websites.

Please note that this does not opt you out of being served non-targeted advertising. You will continue to receive generic, non-targeted ads.

Children and minors

Links to Third Party Web Sites and Third Party Applications

Third-Party Payment Processing.

When you make purchases through the Services, we process your payments through Stripe (https://stripe.com), a Third-Party application. The Third-Party application may collect certain financial information from you to process a payment on behalf of Indusface, including your name, email address, address and other billing information.

In case of breach

Indusface adopts appropriate safety and technical precautions to protect the data. However, there are certain times wherein the breach extends beyond the capacity of Indusface and during those times, Indusface takes all the necessary steps to mitigate the loss and take necessary steps. Indusface makes the Data Subject aware of the breach in question within a reasonable time frame.

What are your Rights?

You may contact us by email at support@indusface.com at any time, to request that we:

update any Personal Information which is out of date or incorrect
delete any Personal Information which we are holding about you;
restrict the way we process your Personal Information;
provide your Personal Information to a third-party provider of services; or
provide you with a copy of any Personal Information which we hold about you.
We will consider all such requests and provide our response within the time period stated by applicable law.

You have the right to ask us to not process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Information. Alternatively, you can contact us by email at support@indusface.com at any time.

If you have previously given your consent to the use of your Personal Information for marketing purposes, you can choose to stop receiving marketing communications which we send to you from time to time by following the unsubscribe instructions included in such communications. Alternatively, you can opt out of such communications at any time by contacting us by email at marketing@indusface.com

You can choose to opt-out from your Personal Information being used for any purpose that differs from the purposes notified to you when we collected your personal information; or disclosed to any third party.

If you would like to do this, please contact us as set forth in the Contact Us section of this Privacy Policy. Please note that opting-out may prevent us from providing you with our services or information requested by you

Do we change Privacy Policy ?

We may update our Privacy Policy from time to time. By continuing to use the services and our Website, you agree to the latest version of our Privacy Policy. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy

If you have any questions regarding this policy or our use of personally identifiable information on this site, please send us your questions in address mentioned in How to Contact us section

Conclusion

The data is processed applying the standard principles of data privacy as under the Data privacy framework. The principle of lawful processing is fulfilled when the data is processed after the willful consent of the customer. Principle of transparency and fairness when the customer is made aware of what data is collected, principle of data minimization when only the necessary data that is required for the fulfilment of the objective is collected and lastly the principle of purpose limitation when the data is used only for the purpose communicated to the customer, are all fulfilled and met with. While doing so, applicable security and technical safeguards are undertaken for protection, mitigation and remedial actions against any data loss or breach, as the case may be. This also includes every cross-border data transfer facilitated by data processor.

How to Contact us

If you have a question about this statement or Indusface’s handling of your personal data, or if you wish to provide instructions regarding our use of your data as set forth in this statement, you may contact us: support@indusface.com