Associate Engineer, Managed Security Services

About Indusface:

Indusface protects thousands of business-critical web, API and AI applications across 45+ countries. Backed by leading institutional investors, Indusface has been featured in research by Gartner, Forrester and IDC for its application security capabilities. The company maintains globally recognized security and compliance credentials, including ISO 27001, SOC 2 and PCI DSS, and supports GDPR-related requirements. Its globally distributed cloud infrastructure spans Asia, the Middle East, Europe and North America, delivering low-latency protection and regional data residency options for enterprises worldwide.

AppTrana is Indusface's autonomous enterprise application security platform that continuously discovers vulnerabilities, autonomously mitigates exploitable risks through virtual patching, and protects applications against DDoS attacks, malicious bots, API abuse and zero-day threats. Combining AI-powered intelligence, expert oversight and SLA-backed managed protection, AppTrana helps enterprises reduce the time from vulnerability discovery to protection while delivering audit-ready remediation evidence and managed security services focused on eliminating false positives.

Indusface’s Product Suite:

• AppTrana WAAP Platform - AI-Powered, Fully Managed Application and API Protection.
• Indusface WAS Platform - Fully Managed DAST Platform for Website, Mobile App & API Vulnerability Scanning.
• SSL/VMC Certificates - Secure your online digital communication and build customer trust.

Why Join Us?

• Be part of a Market Leader - Work with an industry-recognized cybersecurity company trusted by global enterprises.
• Shape the Future - Play a pivotal role in driving innovation, partnerships, and revenue growth.
• Fast-Paced Growth - Thrive in an agile, high-growth environment with opportunities to make a real impact.
• Collaborate with the Best - Work alongside industry experts and thought leaders.
• Rewards & Recognition - Competitive salary, performance-based incentives, and clear career growth pathways

Responsibilities:

As an Associate Engineer, Managed Security Services you will be responsible for the delivery of Security Management and Monitoring services to clients world-wide. The Managed Security Services Engineer will be performing activities such as ensuring availability and logging consistency of customer security. Also, at the same time you must work with your colleagues to ensure there is unanimous understanding of the project deliverables and meet required timelines.

Job Description:

• Analyse daily vulnerability scan results and identify inconsistencies if any in both scan results and report.
• Conduct manual validation of the application and network layer security vulnerabilities (ethical hacking skills)
• Analyse logs using analytical platform for troubleshooting and incident management.
• Incident management response
• Create WAF custom rules.
• Create custom scripts.
• Perform WAF traffic analysis.
• Executive Client Support for an in-house information Security product
• Perform analytical and logical troubleshoots of an issue reported.
• Create, maintenance and manage client tickets.
• Understand customer queries and take appropriate remedial actions. Identify and delegate queries which need to be probed further by the development team.
• Summarize and document test results daily. Prepare monthly dashboards.
• Communicate and coordinate with customers (Tele/email/chat)
• SaaS administration support
• Conduct POC

Technical Skills:

• Basic knowledge of FTP, DNS, SMTP, Http, Https TCP/IP Network, SSL Certificate.
• Basic knowledge of networks, TCP/IP, NAT, PAT, Proxy, routing, Internet security.
• Experience of monitoring tools such as Nagios tool and Ability to troubleshoot alerts triggered by monitoring tools.
• Installation, Management, and administration of various Flavors of Linux (Centos, RH).
• Basic Knowledge of Apache server configuration and troubleshooting.
• Experience in making customer reports, Inventory, Diagram, Page management.
• Proficiency in using Microsoft Word, PowerPoint, and Excel
• Basic knowledge of HTML, SQL and at least one programming language such as C, C++ or Java
• Basic knowledge of vulnerability assessment / penetration testing will be desirable.

Candidate Profile:

• 1-3 years of experience in support either in network or security.
• Should have handled team of at least four to five members.
• Should have worked in support environment with escalations handling.
• The candidate with a BE/MCA degree with a strong academic record would be preferred.
• Strong verbal and written communication skills
• Experience directing your own work.
• Ability to learn new technologies.
• Experience in customer interactions and managing customer interfaces for multiple customer engagements.
• Self-driven and able to work with teams.
• Excellent in trouble shooting and persistent in problem solving.
• Should be ready to work in shifts.