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Cloudflare Outage Nov 2025: Architectural Lessons for Building Resilient Infrastructure

Posted DateNovember 20, 2025
Posted Time 4   min Read
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The internet’s fragility was evident again during the recent Cloudflare outage. A single internal fault rippled outward and disrupted major websites and business applications. X, ChatGPT, media platforms, dashboards and thousands of other services simultaneously showed 5xx errors.

And this is not new. The 2022 Cloudflare outage, the 2024 CrowdStrike disruption and the 2025 Cloudflare Workers KV failure all showed the same truth: Resilience is not automatic, and systems do not break because something went wrong; they break because they were not designed to expect things to go wrong.

These incidents are not failures of technology. They are failures of architecture, guardrails and assumptions. This is exactly why Indusface’s design for continuity approach matters.

Breaking Down the Recent Cloudflare Incident

Around 11:20 UTC on 18 November 2025, Cloudflare’s network began to experience widespread failures across routing and proxy layers. What initially looked like a surge of malicious traffic turned out to be something far more subtle and entirely internal:

  • A permissions misconfiguration in an internal database caused a query to output duplicate rows.
  • This inflated a machine-learning feature file used by Cloudflare’s Bot Management system, expanding it from ~60 features to nearly 200.
  • The oversized file exceeded memory limits in Cloudflare’s FL2 proxy modules, triggering repeated crashes.
  • And because this file was designed for global propagation, the issue spread across Cloudflare’s entire edge network.
  • The fallout resembled a DDoS in its early symptoms: error spikes, instability, and degraded internal visibility.
  • Cloudflare paused propagation, rolled back to a known-good version by 14:30 UTC, and restored full service by 17:06 UTC.

What This Incident Reveals About Modern Infrastructure

Modern platforms are incredibly powerful, but incredibly interlinked. The Cloudflare disruption made this interdependence visible. It showed that:

  • Even a small metadata error can trigger a system-wide failure loop when components are tightly coupled.
  • Control-plane instability can unintentionally push the data plane into failure if strong isolation is not in place.
  • The same mechanisms that enable global scale can also propagate faults globally with equal speed.
  • Gaps in real-time visibility make cascading failures harder to diagnose and slower to contain.
  • Rapid rollback, safe-deployment patterns and strict guardrails determine how quickly a system can recover.

In other words, resilience is not about preventing every failure. It is about ensuring that failures stay contained, recover quickly and never reach customers.

Design for Continuity: Indusface’s Blueprint for Resilience

The recent Cloudflare outage was resolved in a few hours, but it highlighted a deeper truth: Architectural choices determine whether an incident becomes a minor inconvenience or a global disruption.

At Indusface, this philosophy shapes how we architect, operate, and evolve our WAAP platform. Our approach is deliberately built around containment, independence, safety controls, and autonomous recovery, so that even when something breaks, customers don’t feel it.

1. Regional Isolation: Preventing a Global Blast Radius

In the Cloudflare incident, a single configuration change propagated globally, turning what could have been a small regional problem into a worldwide outage.

Indusface’s architecture takes the opposite route.

Every region in our platform operates as its own isolated deployment zone, with independent pipelines, independent configuration states, and independent operational boundaries.
This means:

  • A configuration change made in one region stays inside that region until fully validated.
  • Deployments are always staged and progressive, not pushed globally in one shot.
  • A faulty configuration cannot “jump” across regions or take down the entire network.

This isolation-first design ensures that a problem in one area cannot ripple outward, protecting customers from cascading disruption.

2. Data Plane Independence: Ensuring Traffic Never Stops

During Cloudflare’s outage, the control plane (the system that manages configurations) entered a failure loop, which eventually crippled the data plane, the component responsible for handling real traffic.

Indusface’s architecture deliberately decouples these two layers so this scenario cannot occur.

The data plane always runs on last-known-good configurations, regardless of what may be happening in the control plane. Before any ruleset, configuration file, or machine learning model reaches production traffic, it passes through multiple layers of validation, including:

  • Format and dependency checks
  • Behavioural safety gates
  • Environmental simulations

If the control plane slows down, becomes unhealthy, or enters maintenance mode, it has zero impact on customer traffic. The data plane continues to serve traffic with full fidelity and security, without interruption. This separation ensures that the traffic-handling layer remains stable even when the management layer is not.

3. Deep Observability and Autonomous Recovery: Stopping Failures Before They Spread

Cloudflare publicly acknowledged that during the outage, their systems entered oscillating failure cycles that were hard to debug in real time.

To prevent similar runaway scenarios, Indusface embeds deep observability into every component of the platform.

We continuously monitor:

  • Ingestion pipelines
  • Rules and routing layers
  • Proxy operations
  • Machine-learning workflows
  • Health of configuration states

This goes beyond basic threshold-based alerting by detecting behavioral deviation, highlighting anomalies before they become failures.

If any component detects a problematic configuration or behaviour, automated safeguards immediately:

  • Isolate the faulty configuration
  • Trigger fallback or rollback
  • Restore the last stable state
  • Prevent further propagation

These automated recovery paths ensure that failures are short-lived, self-contained, and resolved before they ever reach customer traffic.

Ensuring Continuity for Our Customers

All technology systems will fail at some point; that is a certainty. What matters is whether the customer ever feels the impact. This is exactly where Indusface focuses.

Our platform ensures that:

  • Faults remain segmented rather than spreading
  • Failures resolve quickly due to automated safeguards
  • Applications stay reachable even during partial outages
  • Fail-open auto-bypass kicks in within minutes in extreme scenarios, ensuring availability even when the platform is under stress

This design approach eliminates the possibility of multi-hour, internet-wide outages, no matter what happens internally.

Stay tuned for more relevant and interesting security articles. Follow Indusface on FacebookTwitter, and LinkedIn.

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Karthik Krishnamoorthy

Karthik Krishnamoorthy is a senior software professional with 28 years of experience in leadership and individual contributor roles in software development and security. He is currently the Chief Technology Officer at Indusface, where he is responsible for the company's technology strategy and product development. Previously, as Chief Architect, Karthik built the cutting edge, intelligent, Indusface web application scanning solution. Prior to joining Indusface, Karthik was a Datacenter Software Architect at McAfee (Intel Security), and a Storage Security Software Architect at Intel Corporation, in the endpoint storage security team developing security technology in the Windows kernel mode storage driver. Before that, Karthik was the Director of Deep Security Labs at Trend Micro, where he led the Vulnerability Research team for the Deep Security product line, a Host-Based Intrusion Prevention System (HIPS). Karthik started his career as a Senior Software Developer at various companies in Ottawa, Canada including Cognos, Entrust, Bigwords and Corel He holds a Master of Computer Science degree from Savitribai Phule Pune University and a Bachelor of Computer Science degree from Fergusson College. He also has various certifications like in machine learning from Coursera, AWS, etc. from 2014.

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