Engineer – Site Reliability

Open position

 3+ Years


Indusface is hiring for a talented, enthusiastic individual passionate about all aspects of IT infrastructure operations to join us as a Site Reliability Engineer (SRE)

Job Description:

  • Monitor and maintain availability of cloud infrastructure, troubleshoot, identify, and resolve production level infrastructure related issues.
  • Troubleshoot live production issues including service availability, SSL, performance issues under tight deadlines.
  • Respond to priority incidents, conduct thorough investigation, and ensure permanent closure of the incidents.
  • Work with support team in customer issues investigation and information gathering, applying infrastructure specific workarounds etc.
  • Assist pre-sales in onboarding customers to self-hosted (AMI, OVF) or SaaS environment.
  • Collaborate with production support team in identifying product related issues. 
  • Automation of monitoring, information analysis, incident response, deployments
  • Be part of on-call schedule as needed and based on the requirement to be on call during odd hours.

Candidate Profile:

  • 2+ years professional experience with a significant portion using AWS for mid to large size deployment.
  • High level understanding of network (TCP/IP or OSI reference model) and functioning of HTTP protocol.
  • Expertise in Linux including shell scripting.
  • Experience working with reverse proxy, webservers, load balancers cluster management software and CDN services.
  • Experience deploying and scaling high traffic services in the cloud; preferably AWS.
  • Passionate about efficiency and performance and getting the optimal solution for customer.
  • Strong interpersonal and communications skills (including oral, written as well as active listening)
  • Fast learner, flexible and able to work well within a cross-functional team environment.

Nice to have :

  • Experience in Linux performance tuning
  • Hands on with git and configuration management tool.

Join us

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