Engineer – Site Reliability

Role:

Indusface is hiring for a talented, enthusiastic individual passionate about all aspects of IT infrastructure operations to join us as a Site Reliability Engineer (SRE)

Job Description:

• Monitor and maintain availability of cloud infrastructure, troubleshoot, identify, and resolve production level infrastructure related issues.
• Troubleshoot live production issues including service availability, SSL, performance issues under tight deadlines.
• Respond to priority incidents, conduct thorough investigation, and ensure permanent closure of the incidents.
• Work with support team in customer issues investigation and information gathering, applying infrastructure specific workarounds etc.
• Assist pre-sales in onboarding customers to self-hosted (AMI, OVF) or SaaS environment.
• Collaborate with production support team in identifying product related issues. 
• Automation of monitoring, information analysis, incident response, deployments
• Be part of on-call schedule as needed and based on the requirement to be on call during odd hours.

Candidate Profile:

• 2+ years professional experience with a significant portion using AWS for mid to large size deployment.
• High level understanding of network (TCP/IP or OSI reference model) and functioning of HTTP protocol.
• Expertise in Linux including shell scripting.
• Experience working with reverse proxy, webservers, load balancers cluster management software and CDN services.
• Experience deploying and scaling high traffic services in the cloud; preferably AWS.
• Passionate about efficiency and performance and getting the optimal solution for customer.
• Strong interpersonal and communications skills (including oral, written as well as active listening)
• Fast learner, flexible and able to work well within a cross-functional team environment.

Nice to have :

• Experience in Linux performance tuning
• Hands on with git and configuration management tool.