Role:Indusface is hiring for a talented, enthusiastic individual passionate about all aspects of IT infrastructure operations to join us as a Site Reliability Engineer (SRE)
- Monitor and maintain availability of cloud infrastructure, troubleshoot, identify, and resolve production level infrastructure related issues.
- Troubleshoot live production issues including service availability, SSL, performance issues under tight deadlines.
- Respond to priority incidents, conduct thorough investigation, and ensure permanent closure of the incidents.
- Work with support team in customer issues investigation and information gathering, applying infrastructure specific workarounds etc.
- Assist pre-sales in onboarding customers to self-hosted (AMI, OVF) or SaaS environment.
- Collaborate with production support team in identifying product related issues.
- Automation of monitoring, information analysis, incident response, deployments
- Be part of on-call schedule as needed and based on the requirement to be on call during odd hours.
- 2+ years professional experience with a significant portion using AWS for mid to large size deployment.
- High level understanding of network (TCP/IP or OSI reference model) and functioning of HTTP protocol.
- Expertise in Linux including shell scripting.
- Experience working with reverse proxy, webservers, load balancers cluster management software and CDN services.
- Experience deploying and scaling high traffic services in the cloud; preferably AWS.
- Passionate about efficiency and performance and getting the optimal solution for customer.
- Strong interpersonal and communications skills (including oral, written as well as active listening)
- Fast learner, flexible and able to work well within a cross-functional team environment.
Nice to have :
- Experience in Linux performance tuning
- Hands on with git and configuration management tool.
Have a friend who
would love this?
Fully Managed SaaS-Based Web Application Security Solution
Get free access to Integrated Application Scanner, Web Application Firewall, DDoS & Bot Mitigation, and CDN for 14 days
Indusface is the only cloud WAAP (WAF) vendor with 100% Customer Recommendation for 3 consecutive years.
A Customers’ Choice for 2022 and 2023 - Gartner® Peer Insights™